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Caleb is a true professional, he excels in every manor of excellence pertaining to servicing his customers. In my experience there is no other person that I will deal with. In my time of need he was honest and treated my family with respect. He overlooked our chaotic household and made himself at home as he assessed our system and imagined a plan that was brought to reality with the technical expertise of the Air Force Heating and Air installation team. Caleb is without a doubt a giant amongst his peers, if there are any.

I'm ABSOLUTELY pleased with the services from Air Force. We had to get a new unit replaced & Trey & Kit are the best tech ever. Very professional, knowledgeable, polite/friendly. They went above & beyond to make sure everything was good/correct. There were some small issues w/ parts but they did an exceptional job rectifying the problem. They took the time to come back the next day(on their off day) to complete the work so we wouldn't have to go any longer w/o air.Trey & Kit- AWESOME job😊

I needed a new HVAC system and was very happy to work with Air Force Heating & Air! Caleb Laster helped be determine the best way to proceed, gave sound advice and guidance without pushing me into something I did not want to do. The system works great, I got a better price than I was expecting, and got the system that I wanted to have. I would highly recommend working with Caleb.

I’d like to update this post and thank Earl and Kimberly for working tirelessly to rectify the situation we encountered. Earl was empathetic and communicative throughout the process of making things right. We appreciate the help and integrity exhibited. Thanks again Earl. Thank you Kimberly. ***************************************** My mom contacted Air Force Heating and Air on Thursday, August 21st to inquire about repairs on the home’s central air conditioning unit. Friday, August 22nd, Technician Ben was dispatched to diagnose the issue and complete the repair. The technician stated that the air conditioner’s motor needed to be replaced. Sounded easy. Friday evening, after the installation of the new motor, the air conditioner stopped working again. My mom contacted the office again concerning the air conditioning unit, referencing the earlier repair. Technician David was dispatched on Saturday, August 23rd to diagnose the problem. After analyzing the unit’s contents and diagnosing the problems, Technician David stated that he could bring and install window units on Sunday, Aug 24th, while waiting on the parts to complete a second repair. A verbal agreement was reached confirming that David would return on Sunday morning between 8 and 10am to install window units. Technician David did not show at the agreed time on Sunday, August 24th, for the window unit installations and neither the Air Force Heating and Air office staff nor the technician contacted my mom for any explanation or update. My mother called the company office at approximately 11:30 to inquire about the window units and was informed that there were no window units available in their warehouse and a technician would be dispatched to the home on Monday, August 25th after window units could be secured. The weather in the area ranged from 85-87 degrees between Friday August 22nd and Sunday August 24th making it unreasonably warm in the home. Due to the heat, the residents were forced to leave the home and stay in a hotel room for comfort until the unit could be repaired. Upon speaking with my mother about the issue, I called Air Force Heating and Air to ask for pictures or documentation of the issues warranting a second repair. I received an invoice documenting the problems and the suggested repairs. Per Technician David’s assessment and as documented on the invoice dated August 23rd, his diagnosis stated the following: “the set screw was on the bottom of the system… two bolts holding up the motor had broken… fan blade bent in multiple places… copper had been sliced into by the fan blade… need to replace the fan blade, motor and copper then refill the system.” It is due to the poor motor installation on Friday Aug 22nd and no show/lack of timely communication from Air Force Heating and Air on Sunday, August 24th that she had to use a different company for repair of the air conditioning unit. This string of events has eroded trust and confidence in the quality of service and professionalism of Air Force Heating and Air. We emailed the company on August 24th outlining these issues and requesting a refund of the more $762 non-repair as well as the inconvenient hotel cost and were promised a call back to rectify the situation. We’ve contacted the company several times since. Today is September 15th and still no response. I believe that anyone who experienced the scenario above would agree that Aug 24th to September 15th is more than enough time to expect a business that advertises 24 hour availability to respond to a customer concerning a repair that went awry. It is unfortunate that I can absolutely not recommend Air Force Heating and Air for emergent HVAC needs.

Excellent HVAC installation experience from start to finish. The installers Gauge and Hunter were professional, knowledgeable, and respectful of my home. They arrived on time, explained everything clearly, and completed the job with great attention to detail. The system is working perfectly, and the quality of their workmanship was outstanding. I would highly recommend them to anyone needing HVAC installation or service.

Caleb from Force Heating And Air Came out to gave me an estimate on replacing my AC system. I want the AC system move from the back of my house to the side of my house. He was very understanding and knowledgeable. We set a date on replacing it. His crew worked on it and stayed till after midnight so we had AC . I highly recommend them.