Airforce Heating and Air Reviews
The question was, would I recommend Airforce Heating and Air? Absolutely!!!
My 17 year old unit recently “died”; John-Marc (service tech) arrived promptly, diagnosed the problem communicating my options. I chose to replace the unit. Danny Byers –Home Advisor was called and he guided me through my needs helping me chose the best “fit” for our home. His knowledge and professionalism was refreshing. An agreed time/date was set up for installation. Install crew-Josh Martin and Jay Thompson, I can’t say enough about their work ethic………….polite, professional, quality oriented, customer oriented. Josh was installing the thermostat, as he was stripping the wire ends for connection….instead of allowing the wire coatings to land on the carpet he would place them in his pants pocket. The pre-install was done without disconnecting our old unit so we could have AC that night before final installation the next morning. THANK YOU! The next morning Pay joined Josh and Jay to assist in the install…………same type individual. Brandon arrived as the install was nearing completion to insure everything was as it should be, it was. Thank you John-Marc, Danny, Josh, Jay, Pay, Brandon!!! I almost forgot…none of this would not have occurred without their customer service oriented office staff, same mindset, thank you Sherrie!
Would I recommend Airforce Heating and Air………………………………..Absolutely!!!
– Billy Cosper – 9/28/17
I just wanted to take a few minutes to write about my experience with Air Force this past week. I had two infinity systems installed on Wednesday, Thursday and Friday. Jimmy’s attention to detail and depth of knowledge sold me on using Air Force. Although your company was not the cheapest, I had no doubts it would be done right and this set up would work for us. Jimmy was with us from beginning to end, constantly checking in with us and letting us know what would be done each day. No detail was too small and he was constantly asking questions and doing everything exactly as we wanted.
Josh, Luke and Bryan were on the team that installed our units. They were respectful of our home and us. They were extremely professional and went above and beyond to ask questions to make sure we were satisfied with every aspect of the installation. The crew was knowledgeable and took time to teach us about the system. They were minimally invasive and cleaned up constantly. Overall they went above and beyond on customer service. I have not had the pleasure of meeting you, but I have no doubt it is your expectations and Associate empowerment that has built such a great team.
– Thank-you, Julie
To whom it may concern:
“Last month, Airforce Heating and Air of LaGrange, Georgia, installed a new heat pump and interior air exchange for me at my home in Troup County. I am pleased to recommend their work.
Scott Petty was the consultant for the job and from start to finish his work was professional. Although he always returned my phone calls promptly, he never seemed preoccupied with his phone when consulting with me ( a touch of courtesy that many contractors could learn). Mr. Petty explained the job thoroughly and knowledgeably, and come up with a fair price.
When the unit was installed the service technicians arrived on time and finished the work early. They were courteous and efficient, and represented the company well. The new unity has worked well over the past month, and I am very glad I chose Airforce to complete the job.
In all, I was very pleased with my experience with Airforce Heating and Air, and recommend their work to anyone in the market for residential heating and air conditioning service.”
– John Saunders
“The technicians were polite and focused on the job. They didn’t try to sell us something that we did not need. Our home was left neat and clean. We would recommend Airforce to our friends.”
– Tim & Dolores Bozeman
“Thank you so much for your prompt and excellent care when my heating unit went out. Having a wheelchair bound person in the house, heat replacement was of utmost priority to me and your representative certainly took care of it in a professional, timely manner.
Your sales person, Scott Petty, was extremely helpful, explaining everything so I could understand. Scott is a very nice, personable young man. He comes across very professional, while at the same time friendly and putting the customer at ease.
I look forward to my continued association with your business.”
– Peggy Harris
“Thank you for your prompt, courteous, professional service in replacing our heat pump during our recent cold spot. Scott Petty, Tim Smith and Charles Whitley all did a great job!! We look forward to continued help in maintaining our home.”
– Pam and Jeff Hewitt
“Scott did a very good job supervising the team and making sure that everything was done correctly. I am please with the outcome and I would recommend Airforce to anyone that needs a heating and air conditioning unit.”
– Rosa Whitehead